What does Extra Balance for a prepaid card mean?
If you have a prepaid card with Fixed price (for example 10 GB or Hello), you can use Extra Balance to make calls if you run out of minutes or if you wish to do something that’s not included such as sending an SMS to vote in a TV show or pay for a Blocket ad.
With Extra Balance, you can also use your prepaid card in a country outside the EU/EEA. You load the prepaid card with Extra Balance, which you then use to make calls and surf the internet during your trip. Extra Balance is separate from your everyday balance, regardless if you have the Fixed or Flexible price plan. When in Sweden, your usual price plan applies.
You can load Extra Balance in the usual way at telenor.se/ladda or in the Telenor Ladda app.